15315 Culver Drive Ste. 150, Irvine, CA 92604 

Office (Call/Text): 949-559-3069 

Email: support@irvineartandmusic.com 

Private Lessons – Terms and Conditions 

Enrollment Conditions 

1. Payment in full must be made at time of enrollment. 

2. The tuition arrangement is for private lessons between the student and teacher. If you would like a parent or guest to join the room, please check with your teacher. 

3. To reserve your guaranteed time slot with the teacher, full payment must be made (see #5 below). Without full payment, your time slot will be available for other students to reserve. If you are inactive for more than one (1) month, your time slot will be forfeited for other students to reserve. 

Payment Terms 

4. A $20 registration fee will be charged at the time of registration and payable each year from your start date. This fee covers the actual charge the software management system charges us. This software manages your enrollment including lesson scheduling, attendance recordation, billing and automated text reminders. 

5. The tuition fee will be deducted from the credit card on file: (a) at time of enrollment and (b) on the first day of each month for lessons that same month. 

6. There is a late fee of $30 for payments received after the 10th of each month. 

7. If your account is overdue for more than 30 days (that is, by the 10th of the following month), our system will automatically send your account to a debt collection agency. You will be liable for all costs and expenses associated with the collection efforts. Once your file is transferred to the collection agency, we cannot unwind this process (it is irrevocable) and you will need to discuss it directly with the collection agency. 

8. All payments are non-refundable.

Missed Lessons and Make-Up Policy 

9. If you wish to withdraw or cancel a lesson, you must email us at support@irvineartandmusic.com or text us at 949-559-3069. 

10. Depending on the amount of advance notice you provide, the following will apply: a. Credit will be issued if we receive at least 48 hours advance notice (the credit will be applied towards tuition fees for the next month). 

b. Make-Up Lesson Credit will be issued if we receive at least 24 hours advance notice (the make-up lesson must be used within 1 year). 

*Make-Up lesson credits cannot be used in place of regular lessons! They can only be 

scheduled in addition to your regular lesson or on a different day. 

11. Important: Since our store is closed every Sunday, Sunday will not be counted for purposes of the giving of advance notice. This means, for example, to validly withdraw or cancel your lesson scheduled for Monday 11am, you will need to email or text us by no later than (i) 11am the prior Saturday to receive a Make-Up Lesson; or (ii) by 11am the prior Friday to receive a Credit. 

12. Any same day absence notices (meaning without advance written notice) will be marked as Unexcused against your lesson attendance and are billed accordingly. 

13. Where a same day absence is supported by a medical certificate, we will issue a Make-Up Lesson credit. 

Substitute Teachers 

14. In extenuating circumstances, your teacher may be sick or on vacation in which case another faculty teacher will be offered. You can refuse this substitute teacher by notifying us in writing (a credit for that class will be applied to your account or a make-up lesson can be scheduled, if preferred). 

Stopping Lessons 

15. If you wish to withdraw or stop lessons, you must let us know in writing via email at support@irvineartandmusic.com. Upon receiving your official written notice, payment for the following two lessons is mandatory. The week of stopping notice does not count. 

For example: 

- If a student’s registered lesson days are Wednesdays and we receive notice on Tuesday, 01/02/24 - payment is still due for the 01/10/24 and 01/17/24 lessons. 

- If the student cannot attend the 01/10/24 and 01/17/24 lessons, we issue Make Up Lesson credits for the student to take within the year. 

16. Upon receipt of a stopping notice, the student or their legal guardian agrees to promptly sign and return the 'Withdrawal Form' provided by IAM. Failure to do so may result in continued billing for subsequent lessons. The signed form acknowledges the official withdrawal from lessons. 17. Tuition payments are non-refundable. 

Disclaimer 

18. In consideration of accepting this lesson registration, you confirm you are taking part in these music lessons entirely at your own risk and that Irvine Art & Music and the teachers and organizers of the music lessons shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages including without limitation, damages for intangible losses, arising out of or resulting from your enrollment in the program, participation in this program and attendance at any program event.